Your product is complex. Your growth shouldn't be.
Scale your Revenue by automating customer success.
Sin compromiso30 minutosDiagnóstico personalizado
Transform static docs into Automated Onboarding Academies that reduces ticket counts, support costs, Churn Rate. , driving Higher MMRR and faster Time-to-Value powering Growth and Revenue.
30 minutesNo commitment
SPEED
+40%
Lead Conversion
Generate ready-to-buy EQLs
EFFICIENCY
-15.5%
Support Costs
Fewer tickets, more strategy
EXPANSION
+35%
Lifetime Value (LTV)
Educated customers buy more
Stop Chasing Leads. Let Them Qualify Themselves.
Your sales team burns 60% of their time filtering tire-kickers. Flip the script. Launch an Open Academy that acts as a high-value magnet: educate your market and let the content filter for the serious buyers automatically.
With Merahki Open Academy:
MQL to SQL on Autopilot:
A learner who completes a course has 3x higher buying intent than someone who just downloads a PDF.
Intent Data:
Don't just track signups. Our dashboard reveals exactly who consumed content about your high-ticket features.
Data-Driven Sales:
Arm your reps with a "cheat sheet" of every lead's learning behavior before they even dial.
No commitment30 minutesCustom diagnosis
Trusted by 50+ Organizations Scaling with Education
From B2B Startups to Top-Tier Universities.
Join the companies revolutionizing their customer education
Does This Sound Familiar?
These are the most common pains facing growing SaaS and Apps
Complex Onboarding
Users get lost in the first sessions and churn before seeing value.
Low Activation
Registered users never reach key product features.
High Churn
Customers cancel because they don't understand how to get maximum value.
Overwhelmed Support
Support team answering the same basic questions repeatedly.
The Solution: Education-Led Growth
You've Seen Education-Led Growth in Action
These organizations are already using educational strategies to grow, educate, and transform.
30X
Free class on Xtreme Sales: teaches leads how to use voice agents to increase response rate and close appointments without chasing
HubSpot Academy
Monthly newsletter with new courses, certifications, playlists, and educational content to accelerate user growth
Novo Nordisk
Type 1 Diabetes Family Schools: +350 children educated, +430 professionals trained, partnerships with governments and academia
Fundación Bolívar Davivienda
Educational strengthening path in Strategy, Projects, and Marketing for +300 social organizations leading change
Operation Smile
Educational program to strengthen local health systems, equip leaders, and bring quality medical care closer to communities
Salesforce
Trailblazer Community Academy: 7x growth, 2x contract value, 35% less churn. Each course generates debate and active learning
PMI Bogotá
XII Project Management Congress: panel on how AI drives sustainability and transforms project management
Ready to implement Education-Led Growth in your organization?
Book a DemoAttack the bottlenecks in Customer Success, Growth & Product
4 strategic solutions designed to solve real B2B SaaS team problems
Is 40% of your churn caused by customers not understanding your product?
SaaS Retention Academy: "Stop the Leaks"
Retention & Adoption Layer
Targets the 40% churn caused by a lack of product understanding. Creates an in-product educational layer to drive feature adoption. Customers who know how to use your product don't churn. We enable users to reach their "Aha Moment" autonomously, significantly reducing Time to Value.
✓ Designed for your VP of Customer Success
🛡️ We are committed to your success; the final 50% of the fee is only paid upon results
Are your account executives wasting time with leads who only "declared interest"?
EQL Acquisition Engine: "The Sales Shortcut"
Education Qualified Leads (EQL)
Transforms cold leads into EQLs (Education Qualified Leads) who know how to use the product before talking to sales, reducing the closing cycle. We build an acquisition academy that filters out the curious and qualifies buyers by demonstrating product proficiency. An educated lead results in a much lower effective CAC.
✓ For your Head of Growth
📈 Lower CAC, shorter sales cycles, and educated prospects
Is your documentation a "PDF cemetery" and 40% of tickets are repetitive?
Active Knowledge Core: "Documentation that Breathes"
Active Support Automation
Converts static documentation into an AI brain that deflects 40% of repetitive tickets. Your documentation stops being a passive file and becomes the central brain of an AI agent that serves customers 24/7 with the latest version of your product. Your humans focus on strategic, high-value problem-solving while AI handles the basics.
✓ Ideal for your CPO and Support team
🔄 If you update the product in the LMS, the support agent updates automatically
Need to close that Enterprise account demanding personalized training for 500+ employees?
Enterprise Rapid Studio: "High-Quality at Scale"
Enterprise Content Studio
Agile production of premium content (AI Avatars or 4K) for high-impact corporate onboarding without months of bureaucracy. We shift from the traditional 6-month production cycle to immersive experiences in 4-6 weeks using AI Avatar technology and agile sprints.
✓ When you need to close Enterprise accounts fast
⚡ From 6 months to 4-6 weeks of production
Your code is powerful. Your users are lost.
Product Adoption Engine
Automated Retention Infrastructure
55% of Churn happens because users don't understand how to use your features. We stop selling "courses" and build an Automated Retention Infrastructure. We create, update, and manage your Product Academy with AI.
✅ Done-For-You: 100% synthetic production (No cameras).
✅ Liquid Agility: If your UI changes, the video updates in 24h.
✅ Zero Capex: Monthly subscription model.
Not sure which solution you need?
Book Your Free ConsultationValidated Data of Real Impact
Metrics backed by Forrester Consulting and Intellum (2024)
Average ROI
Forrester Consulting, 2024
Increase in Adoption
Products with training
Increase in LTV
Educated customers
Reduction in Costs
Customer support
Want similar results? Book a free consultation
What is Education-Led Growth?
A proven framework that uses strategic educational content to drive every stage of the customer journey.
From Confused Users to Activated Experts
Education-Led Growth (ELG) is the strategy that combines in-app academies, interactive tours, educational videos, and contextual content to transform every friction point into a learning opportunity that drives adoption, activation, and retention.
Education as an Engine
Transforms onboarding into an educational experience that builds trust and product mastery.
Accelerated Activation
Increases product adoption by 38.3% with guided and contextual content leading to the 'Aha Moment'.
Sustainable Retention
Increases LTV by 35% and improves retention up to 22.2% with integrated academies and continuous education.
Real Scalability
Reduces support costs by 15.5% and tickets by 7.2% by automating the education of thousands of users.
How We Transform Your Growth
A proven 5-phase process that takes your product from confusing to educational in 8-12 weeks.
Deep Diagnosis
We analyze your product, users, and metrics to identify critical friction points. We perform a full product audit, user journey mapping, and gap analysis to understand where users get stuck and why.
Educational Strategy
We design the educational content framework aligned with your growth goals. We define OKRs, create content roadmap, design learning paths by role, and establish success metrics (activation, churn, adoption).
Production & Development
We create academies, tours, videos, and content with premium production standards. Includes in-app academy with courses and certifications, contextual interactive tours, and professional educational video library.
Implementation
We integrate everything into your product with tracking, analytics, and continuous optimization. We perform technical integration with your stack, full QA of all flows, and execute launch plan with user communication.
Continuous Optimization
We monitor metrics, iterate content, and scale what works. Weekly KPI reports, A/B testing of content and flows, and continuous updates based on data and user feedback.
⏱️ Total timeline: 8-12 weeks from kick-off to launch
Todo lo que Necesitas para Educar a Escala
Un ecosistema completo de herramientas y contenido educativo para cada etapa del customer journey.
Academias In-App
Plataformas de aprendizaje integradas con certificaciones, gamificación y tracking de progreso.
Product Tours
Recorridos interactivos contextuales que guían a usuarios nuevos hacia el valor rápidamente.
Contenidos educativos, cursos, webinars y bootcamps
Biblioteca completa de recursos educativos con producción profesional para cada etapa del customer journey.
Combinamos estas capacidades en una estrategia coherente adaptada a tu producto
Agenda tu DemoPreguntas Frecuentes
Todo lo que necesitas saber sobre Education-Led Growth y cómo trabajamos.
¿Qué es Education-Led Growth (ELG)?
Education-Led Growth (ELG) es una estrategia de negocio que usa la educación de clientes como motor principal de crecimiento. A diferencia del Product-Led Growth tradicional, ELG educa proactivamente a los usuarios en el momento exacto de necesidad, reduciendo churn 67% y mejorando activación 3.2x. Incluye academias online, tours interactivos in-app, certificaciones y contenido educativo estratégico.
¿Cuánto tiempo toma ver resultados con Customer Education?
¿Cómo calcular el ROI de Customer Education?
¿Qué diferencia hay entre un LMS y una Customer Academy?
¿Cómo reducir tickets de soporte con educación?
¿Necesito un equipo técnico para implementar una academia de clientes?
¿Qué KPIs medir en un programa de Customer Education?
¿Cuánto cuesta implementar una academia de clientes?
¿Tienes otra pregunta?
Agenda tu Consulta GratuitaTransform Your Growth with Strategic Education
Book a free 30-minute strategic consultation. We analyze your product, identify ELG opportunities, and design a personalized action plan.
🔥 We only take 3 new clients per month
To ensure quality and personalized attention. Book now to secure your spot.
Complete Guides on Education-Led Growth
Deep dive into the strategies that will transform your business