Your product evolves at weekly speed.
Don't let your Customer Education fall BEHIND.
Eliminate content obsolescence. Deploy an AI-powered Education-Led Growth (ELG) engine that keeps your documentation synced with product releases, slashes support costs, and accelerates cloud consumption.
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Adoption infrastructure trusted by Cloud and Enterprise SaaS leaders
Trusted by 50+ Organizations Scaling with Education
From B2B Startups to Top-Tier Universities.
Join the companies revolutionizing their customer education
The Scale Trap:
More innovation, less adoption.
The Obsolescence Gap
Pain
Engineers ship features weekly. Education team takes 6 weeks to update courses.
Consequence
Frustrated clients learning from old UIs and support tickets for "wrong documentation".
High-Touch Support Unviable
Pain
You can't assign a CSM to every "Long Tail" account. Tier-1 support is drowning in "How-To" questions.
Consequence
Multi-million dollar OPEX and silent churn in SMB accounts.
The Attribution Chasm (ROI)
Pain
Millions invested in academies, but can't prove to CFO how a specific course impacted cloud consumption or retention.
Consequence
Education budgets frozen due to lack of financial evidence (Kirkpatrick L3-L4).
The problem isn't lack of content. **It's the speed and scale** at which you can update it and attribute it to business results.
Turn Education from
de Cost Center Revenue Engine.
Enterprise ELG Engine: Infrastructure, not service.
Agile Content Factory
(Production)
Real-Time Updates
Our AI analyzes Release Notes and automatically updates guides and tutorials. Keep your academy synced with your code.
Impact: Educational Time-to-Market reduced from months to days
Automated Tech-Touch
(Scalability)
Contextual Virtual Tutors
Deploy AI agents trained on your technical documentation that resolve 80% of L1 tickets inside the product.
Impact: Scale support without increasing headcount
Revenue Attribution
(Measurement)
LMS-CRM Connection
We map learning behavior (Certifications, Labs completed) with consumption and expansion data.
Impact: ROI reports defensible before the Board
Projected Economic Impact
Based on industry benchmarks for Enterprise SaaS
Critical KPI
Merahki Impact
Value Driver
Support Costs
-15.5%
L1 ticket deflection via AI and preventive education.
Product Adoption
+79%
Activation of complex features via interactive guides.
Time-to-Value
-50%
Reduction in technical implementation time at client site.
Expansion (NRR)
+35% LTV
Certified clients consume more services and renew more.
Support Costs
-15.5%
L1 ticket deflection via AI and preventive education.
Product Adoption
+79%
Activation of complex features via interactive guides.
Time-to-Value
-50%
Reduction in technical implementation time at client site.
Expansion (NRR)
+35% LTV
Certified clients consume more services and renew more.
* Benchmarks based on Forrester Consulting, Intellum data and analysis of 200+ Customer Education programs in Fortune 500 companies.
Cover your entire complex ecosystem
One platform. Three critical verticals.
For Customer Success
Automate Long-Tail onboarding
Free up your CSMs for strategic accounts while SMB clients get world-class experiences via AI and automated education.
- 40% reduction in CSM time for <$50K accounts
- Consistent global experience
- Predictive health metrics
For Partner Ecosystem
Certify consultants and integrators
Eliminate implementation bottlenecks by certifying partners at global speed with technical training programs synced with your roadmap.
- Time-to-Partner-Productivity: -60%
- Certifications in 15+ simultaneous languages
- Partner-influenced revenue tracking
For Product Growth
Prioritize roadmap with educational friction data
Use learning analytics to identify which features generate most confusion and where users drop off, turning education into product research.
- Real-time friction point identification
- A/B testing interfaces with educated vs non-educated cohorts
- Quantifiable ROI of UX improvements
Complexity shouldn't stall your growth.
Request an architecture session with our Education-Led Growth specialists to design your adoption model at scale.
Join Cloud and Enterprise SaaS leaders already scaling adoption with Merahki.ai